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Service Demand Pressure Audit

Service Demand Pressure Audit™ | BurnBright Advisory
BurnBright flame logo BurnBright Advisory | Service Demand Pressure Audit™
EXPOSURE LAYER
1Executive Hero Panel

Service Demand Pressure Audit™

A 4-domain interactive diagnostic measuring service demand, operational complexity, workforce pressure and response capacity — producing a Service Demand Pressure Score™, a Department Heatmap™, and a Leadership Risk Index™.

~10 min to complete
📊 Benchmark included
🔥 Exposure layer
Citizen impact: reveals where citizen-facing response times are most at risk
Governance impact: identifies where leadership oversight is most strained
2Executive Dashboard
Pressure Score
Adjust sliders
Leadership Risk Index
Domains in Capacity Pressure+
0 / 4
Orange or Red
Benchmark Percentile
vs. sector

Department Heatmap™ (Four-Point Scale)

Sustainable Monitor Capacity Pressure Immediate Intervention
3Interactive Planning Canvas

Rate Each Domain

4AI Leadership Reflection Panel

Copy these prompts into your AI Public Service Coach

Leadership reflection: "My Service Demand Pressure Score™ is [score], with the most pressure in [domain]. What public value risk does this create if left unaddressed for a quarter?"
Governance guidance: "Given this pressure profile, should this be escalated to the executive board this cycle, or monitored at directorate level?"
5Executive Intelligence Report (Live)

Executive Intelligence Report

Dashboard Summary

Pressure Score · Leadership Risk Index · Benchmark percentile

Benchmark Percentile

Key Organisational Risks

Implementation Plan

30-Day PrioritiesComplete this audit across all departments and identify the single highest-pressure domain.
90-Day RoadmapReallocate resource toward the highest-pressure domain and re-run the audit to confirm movement.
12-Month StrategyEmbed this audit as a standing quarterly leadership review item.
6Connected Intelligence Footer

Related Resources — Learning Pathway

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